On Road Assistance

As the proud owner of a Peugeot, you are driving a state-of-the-art vehicle. If properly maintained, chances are extremely remote that your vehicle will ever require any unforeseen mechanical repairs.

However, for added peace of mind, Peugeot Motors South Africa brings you Peugeot Assistance, a comprehensive roadside assistance programme for you and your Peugeot vehicle. This programme is valid for the duration of the Warranty of the vehicle, which is 3 years or 100 000Km which ever occurs first. As a member of Peugeot Assistance, not only will help be at hand immediately in the unlikely event that your car experiences a breakdown, but you will also receive a comprehensive range of benefits such as free medical advice, arrangement of emergency transportation and a 24 hour information service.

Peugeot Assistance is aimed at a stress-free motoring experience. Being a member is like always having one's own personal assistant - for the cost of a local phone call. Your Peugeot Assistance operator is dedicated to getting you and your valued passengers (max 5) to your destination as quickly, safely and problem-free as possible.

Roadside service
Peugeot Assistance will immediately come to your aid, wherever you are (within South Africa, Swaziland, Lesotho, Botswana and Namibia), providing assistance with flat tyres and flat batteries, delivering fuel should your vehicle have run out (fuel is for your own cost), and assisting with keys accidentally locked in your vehicle (locksmiths costs are for your own cost).

Towing service / Technician
In the unlikely event of your Peugeot vehicle breaking down, Peugeot Assistance will send a technician to facilitate the repair. Should the technician not be able to make the repair on the spot, a tow truck will be arranged, so as to tow the vehicle to the nearest Puegeot dealer. 

Safe storage
If necessary, Peugeot Assistance will arrange free safe storage for your vehicle for up to 48 hours.

Repatriation of vehicle
Should you have to leave your vehicle for repairs at a Peugeot dealership located more than 100 km from your home, Peugeot Assistance will arrange to have your vehicle returned to you free of charge.

Travel Service
In the event of a breakdown more than 100km from your home, Peugeot Assistance will arrange for either, one nights accommodation or an alternate vehicle (car hire) to enable you to reach your destination, as well as  here relaying of urgent messages and provide telephone directions.

Car Hire
Should you be stranded more than 100 km from your home due to your vehicle undergoing unscheduled repairs, Peugeot Assistance will make the necessary car hire bookings for you so that you can continue on your journey either to your home or to your destination anywhere in South Africa, Swaziland, Lesotho, Botswana and Namibia. In order to qualify for a car hire you must be in possession of a valid credit card.